Important Safety Information
PTAC Units Recalled Due To Fire Hazard
U.S. Consumer Product Safety Commission - Fast Track Recall Alert with Health Canada
Recall Date: August 3, 2023
Release Number: 23-779
Daikin Comfort Technologies Manufacturing, L.P. Recalls Amana Packaged Terminal Air Conditioners and Heat
Pumps Due to Burn and Fire Hazards
(Recall Alert)
Recall Summary
Name of Product: Amana Packaged Terminal Air Conditioners/Heat Pumps (PTACs) equipped with
"DigiAir" modules
Hazard:The DigiAir module compressor can overheat, posing burn and fire hazards.
Remedy: Repair
Consumers should contact Daikin Comfort Technologies Manufacturing, L.P. (DCT) for instructions on disabling the DigiAir compressor in the recalled PTACs. Please follow the steps in this website to register your units, then contact a qualified technician to arrange for the free repair of the unit. More information will be provided after registration. DCT is contacting all known purchasers directly.
Consumer Contact: DCT toll-free at 844-309-1141 from 8 a.m.
to 4:30 p.m. CT Monday through Friday or online at www.amana-ptac.com/digi-air-recall or www.amana-ptac.com and click on "RECALL" for more information.
Recall Details
Units: About 62,100 (In addition, about 302 were sold in Canada)
Description: This recall involves Amana-branded Packaged Terminal Air Conditioners and Heat
Pumps (PTACs) assembled with “DigiAir” modules. DigiAir modules are factory-installed make-up air systems
with configurable dehumidification. The recalled units are beige and have a model number that begins with
PMH or PMC. Amana is printed on the unit's control covers and the model number appears on the label located
below the control board.
Incidents/Injuries: DCT has received 52 reports of incidents with the “DigiAir” compressor,
including 10 that resulted in fires. No injuries have been reported.
Sold at: Through direct sales and heating and cooling dealers nationwide from May 2015
through January 2023 for between $1,200 and $1,400.
Manufacturer: Daikan Comfort Technologies Manufacturing L.P. (DCT), of Houston, Texas
Manufactured In: United States
Note: Health Canada's press release is available at:
https://recalls-rappels.canada.ca/en/alert-recall/amana-packaged-terminal-air-conditioners-and-heat-pumps-recalled-due-burn-and-fire
Photos
Recalled Amana PTAC unit
Recalled units have a model number that begins with PMH or PMC.
Label location
DIGIAIR Repair Procedure Video - English
DIGIAIR Repair Procedure Video - Spanish
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